Privacy policy

Last updated 12 February 2025.

We are committed to safeguarding the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information when interacting with our website, services, and products.

Information we collect

Personal Information: We may collect personal information such as your name, email address, postal address, phone number, and payment details when you register an account, make a purchase, or subscribe to our services.

Non-Personal Information: We automatically collect non-personal information such as your IP address, browser type, device information, and website usage patterns through cookies and similar technologies.

Use of information

We use your personal information to provide and personalise our services, process transactions, communicate with you, and improve our products and services.

Non-personal information is used to analyse trends, administer the website, track user movements, and gather demographic information for aggregate use.

Disclosure of information

We will not use or disclose information collected about you, including information collected using cookies, without your consent, other than to attend to your specific enquiries, improve customer experience, send you information about our products and services or as required under a specific law.

By using this website, you authorise us to disclose personal information to related companies and to agents or contractors who provide services to us in connection with the provision of products or services you have sought from our website.

Data security

We implement various security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Google Analytics

We are using Google Analytics Advertising Feature, which enables Google Analytics to collect data about website traffic via Google advertising cookies and identifiers in addition to data collected through a standard Google Analytics implementation. Depending on the country from which you are accessing our website, different legislation may apply. If you have any concerns, you should consult the respective legislation.

Microsoft Clarity

We partner with Microsoft Clarity to capture how you use and interact with our website through behavioural metrics, heatmaps, and session replay to improve and market our products and services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products, services and online activity. Additionally, we use this information for site optimisation and fraud/security purposes. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

Third-party links

Our website may contain links to third-party websites. These sites have their own privacy policies, and we have no responsibility or liability for the content and activities of these linked sites.

Children's privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

Changes to privacy policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website.

Queries

If you have any questions regarding this Privacy and Security Statement, the operation of this website, or your dealings with this website, please contact us.

By using our website and services, you consent to the terms of this Privacy Policy. Please review this policy periodically for any updates or changes.